Communication Logic Script
Hello. My name is (Agent Name) with Accelerated Debt Settlement, how are you doing today? (wait for client answer). Congratulations on taking the first step to financial freedom. May I please get your first and last name and what state you are calling from?
(if located in IOWA, OREGON, WASHINGTON, GEORGIA, WASHINGTON DC, NORTH CAROLINA, or LOUISIANA they CANNOT enroll in accelerated debt settlement(ADS) but can do debt consolidation(LI) skip forward to LI section) Skip >> (Click on Skip to go to LI section)
Thank you, would you prefer I address you as (Mr/Ms last name) or (first name)?
And can you provide a good contact number for you?
Thank you.
And can you please provide a good email address for you?
Thank you.
And can you provide me with your current mailing address?
Thank you.
We facilitate a nationwide program helping Americans reduce their unsecured debt by up to 75%, did you hear our ad on the radio? (ask what station for tracking purposes)
I just need to ask you a few qualifying questions to ensure we can assist with your specific situation.
(If YES proceed forward with script)(If no skip forward to LI section) Skip >> (Click on Skip to go to LI section)
• What does your debt consist of? (cards, medical, loans etc)
• How much debt do you have?
And lastly, do you know how much available credit you have on your accounts?
If less than $5k availability then skip to LI section Skip >> (Click on Skip to go to LI section)
If over $5k availability proceed forward with script
Thank you (Mr/Ms Last name or First name), based on your answers it appears you qualify for our program. I’ll transfer you to one of our expert advisors to provide full details and answer any questions you have.
(Disposition would be “client qualifies for accelerated debt settlement)
(If NO)
Unfortunately, you must have a minimum of $15k in unsecured debt to qualify for this program. Please thank them for their time and remind them if they attain more debt in the future to call back.
-(Debt Consolidation LI section)-
If a client lives in a no-go state (IA, OR, WA, GA, DC, NC, or LA) and has $5k or more in credit card debt ask the following questions.
• Have you filed bankruptcy in the past 10 years?
o If yes, thank them for their time and hang up, if no then proceed
• Do you happen to know your credit score?
o If 670 or under, thank them for their time and hang up
▪ Disposition would be “client does not qualify for program”
Are you currently employed?
And can you give me a rough estimate of your monthly income?
o If over 670 they may qualify for another program, please transfer
▪ Disposition would be “client qualifies for debt consolidation”
If a client lives anywhere else but does not have $15k in unsecured debt but does have $5k – $15k in credit card debt and has less than $5k availability, ask the following questions:
• Have you filed bankruptcy in the past 10 years?
o If yes, thank them for their time and hang up, if no then proceed
▪ Disposition would be “client does not qualify for program”
• Do you happen to know your credit score?
o If 670 or under, thank them for their time and hang up
▪ Disposition would be “client does not qualify for program”
Are you currently employed?
And can you give me a rough estimate of your monthly income?
o If over 670 they may qualify for another program, our debt consolidation program, please transfer
▪ Disposition would be “client qualifies for debt consolidation”
If a client asks how much the enrollment fee is or how the enrollment fee is paid, or any other questions, please let them know their expert advisor will be able to provide that information for them once qualified.